Terms of service
1. User Agreement
By accessing or purchasing from RionaLuin (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, please discontinue use immediately. This Site offers skirts, shorts, tops, and blouses for personal use only. You may not resell, redistribute, or exploit any products or content without prior written consent.
All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our sole discretion, including instances of pricing errors or suspected fraudulent activity. You are responsible for providing accurate shipping and payment information; we are not liable for delays or losses caused by incorrect details.
2. Limitation of Liability
To the fullest extent permitted by applicable law, RionaLuin and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, data, or personal injury. Our total liability for any claim related to a product shall not exceed the purchase price of that product.
We do not guarantee that product descriptions, colors, or sizes are entirely accurate, as variations may occur due to monitor settings or manufacturing processes. The Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
3. Intellectual Property
All content on the Site—including text, images, logos, designs, product names, and code—is the exclusive property of RionaLuin or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or create derivative works without our explicit written permission.
Any unauthorized use of our intellectual property may result in legal action. If you believe your work has been infringed upon, please contact us at [email protected] with sufficient details for review.
4. Refund Policy
We strive to ensure your satisfaction. If you are not completely satisfied with your purchase, you may request a refund or exchange within 30 days of the delivery date, subject to the following conditions:
- Items must be unworn, unwashed, and in original condition with all tags attached.
- Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
- Refunds will be processed to the original payment method within 5–10 business days after we receive and inspect the returned item.
- Sale items, final sale items, and accessories are non-refundable unless defective.
To initiate a return, please contact us at [email protected] with your order number and reason for return. We reserve the right to refuse returns that do not meet these criteria.
5. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Delaware.