Faq
Ordering & Payment
How can I place an order?
Simply browse our collection of skirts, shorts, tops, and blouses. Select your desired items, choose the size and quantity, then proceed to checkout. You will be guided through the payment process without needing to create an account.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes or cancel, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.
Shipping & Delivery
What are your shipping options and costs?
We offer standard shipping (5-8 business days) and express shipping (2-3 business days). Shipping costs are calculated at checkout based on your location and the weight of your order. Orders over $75 qualify for free standard shipping.
Do you ship internationally?
Yes, we ship to most countries worldwide. International delivery times vary from 7-14 business days depending on the destination and customs processing.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier’s site to monitor your delivery status.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Please email [email protected] to initiate a return. Refunds will be processed to your original payment method within 5-7 business days after we receive the returned items.
Can I exchange an item for a different size or color?
Yes, exchanges are available for size or color changes. Contact us at [email protected] with your order number and the desired replacement. We will provide instructions for the exchange process.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items, where we will cover the cost. We recommend using a trackable shipping method for returns.
Product & Sizing
How do I find the right size?
We provide a detailed size chart on each product page. Measure your waist, hips, and bust, then compare with our chart. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your products true to size?
Our skirts, shorts, tops, and blouses are designed to fit standard sizing. Customer reviews often mention that items run true to size, but we always suggest checking the specific product measurements for the best fit.
What fabrics are used in your clothing?
We use a variety of high-quality materials including cotton, linen, polyester blends, and spandex for stretch. Fabric composition is listed in the product description for each item.
Customer Support
How can I contact you if I have more questions?
For any inquiries not covered here, please email us at [email protected]. We aim to respond within 24 hours on business days.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. You can select this option during checkout and include a personalized message.